Users from NIAID iRIS unable to log in

iRIS Users transferred from the NIAID iRIS into the NIH iRIS might not be able to log into the NIH iRIS

This happens if the user is still using the old iRIS interface (called "Classic") in the NIH iRIS or accesses the NIAID iRIS and the old iRIS interface is used in the NIAID iRIS.

In order to log into iRIS:

• Switch to the new interface (called "modern") - on both iRIS. Then clear the cookies and cache and close the browser. You should no longer have problems logging into the NIH iRIS unless you access the old NIAID iRIS and use the old interface.
• Use these instructions to clear the browser cookies (or see instructions below on how to configure Chrome to clear the cookies for both iRIS systems upon closing Chrome).

How to configure Chrome to clear the NIH and NIAID iRIS cookies when closing Chrome.

1. Open a new tab in Chrome and paste this
   chrome://settings/content/cookies?search=cookies
   
   You will see this (click to enlarge the screenshot)
   
   
   
   
   
2. Click on the Add button for Clear on Exit
3. Enter  niaidirbsubmissions.niaid.nih.gov  and click on Add button
   
   
   
   
4. Click again on the Add button for Clear on Exit
5. Enter  irb.nih.gov  and click on Add button
   
   
   
   
   
6. The cookies configuration will look like the following.
   When the Chrome Browser is closed, cookies for NIH and NIAID iRIS are cleared.