iRIS Knowledge Base

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Introduction

OHSRP continues to receive inquires related to training requirements for NIH investigators conducting human subjects research. These training requirements are described in NIH HRPP Policy 103 Education Program and the accompanying Guidance.  The questions we receive most often relate to accessing the CITI training website via the correct NIH CITI portal and transferring CITI training records from non-NIH sites into the database in the NIH CITI portal.  It is critical that users access the site via the NIH CITI portal on our website as this is the only NIH CITI database that will download training records directly into iRIS.

  • In order to access the correct NIH CITI portal click here, scroll down to Required Training and then click on the green box that says CITI Training.
  • If you already have an account in this portal you will be able to see your training completion records. Instructions on checking your CITI training records are in Question 2 of the Training FAQs.
  • If you do not have an account in this portal, you will need to establish one. In order to do so, you will need to know your NIH AD email, and instructions for confirming this as well as for establishing a new account in the NIH CITI portal are in Question 3 of the FAQs. These FAQs also have screenshots of the required steps.
  • Questions related to why completed CITI courses are not showing up in iRIS or how to transfer CITI training completed at a non-NIH site are also addressed in the FAQs in questions 5 and 6 respectively.

Please contact Peg Sanders at margaret.sanders@nih.gov if you have any questions about the processes described in the FAQs.

IRBO - Training FAQ

Frequently Asked Questions#FAQTraining

CITI Training Records and iRIS

Completed NIH CITI Training Records are transferred to iRIS every 6 hours. Wait at least 6-12 hours after course completion before checking them in iRIS and reporting any issues.

Accessing the NIH CITI portal and checking training completion records

How to check your CITI training records in iRIS

  • Log into iRIS - https://irb.nih.gov 
  • Move the mouse cursor over My Profile and select My Account on the upper right corner of the iRIS window.
  • Then click on Training History on the left side.
  • CITI Training Records associated with your iRIS account will be listed.

Transfer of CITI training records into iRIS

Prerequisites

Check and update your CITI profile before starting enrolling/taking any new CITI training course

Visit this OHSRP page for instructions on how to log into CITI and verify that:

  • User's affiliation on CITI Profile must be NIH.
  • User's CITI profile primary email address  must be the same as user's NIH AD email  that appears on the user's NED profile ( https//ned.nih.gov ) .
    • Make sure you have logged into iRIS at least once so that your iRIS email address gets updated with the NIH AD email from NED.
  • Only CITI NIH Training Courses or NIH affiliated users are transferred to iRIS.

Processing

  • Once a CITI training course is complete, it will be transferred into iRIS in the next 6 - 12 hours.
  • If the training record's email address matches the user's iRIS account email address (same as the NIH AD email mentioned above), then it is associated with the user in iRIS.
  • If there is no email match, then the training record is not associated with an iRIS account. This will probably be the case when the CITI profile had a different email address than the NIH AD email. iRIS might have received older training records with old email addresses. Once a new training course is completed, all training records should come with the CITI Profile primary email address. Make sure to update your CI

Reporting issues 

Known issues

CITI Training Certificate information does not match information in iRIS

Some users have reported that the Expiration Date shown on their CITI Training Certificate does not match the Information shown in iRIS.

This is due to a problem on their Training Records in CITI.

Open the Certificate PDF provided to you and click on the link Verify at: at the bottom of the Certificate.

Once the Certificate opens on your Web Browser, compare the entire contents of the Certificate displayed with the one provided to you.

Contact CITI Support at https://support.citiprogram.org/ if you encounter any discrepancies and request the information to be corrected. 

Once CITI notifies you the corrections were made, wait at least 6 - 12 hours and then check again in iRIS. Note that it might take at least 24 hours.

Click on the images below to see examples of wrong expiration dates.

CITI_Certificate_1.png

CITI_Certificate_2.png

NIAID CITI GCP (US FDA Focus) not in iRIS

If you have taken/completed the NIAID CITI GCP (US FDA Focus) training course and your certificate shows NIAID "under the requirements set by" ( like in this image - NIAID_CITI_GCP.png ), then this training course is affiliated with NIAID and not NIH. Only CITI training courses affiliated with NIH are transferred into iRIS.

Contact CITI Support at https://support.citiprogram.org/ and inquire if this training course can be transferred to the equivalent NIH GCP (US FDA focus). Make sure your CITI profile affiliation is NIH as well. Once CITI takes care of the training record it should transfer into iRIS in the next 6-12 hours.

Reporting other issues with the CITI training records data in iRIS

  • Check your CITI Profile and Training Records in iRIS before reporting any issues to the iRIS ticketing system ( https://ohsrp.helpdesk.nih.gov - requires connection to NIH network or using NIH VPN ).
  • Attached the certificate or include the Record ID that appears on the certificate to the request.
  • Also provided any other significant information such as: possible different name between iRIS and CITI profile, study/submission which training record is not being reflected.