NIH PROTECT Help Center
How to Get Support
Support Details
Refer to a guide or video
PROTECT specific guides and videos are available in the “Help Center” in PROTECT. Your question may be covered.
Enter a ticket in
PROTECT Help Desk
PROTECT Help Desk
Enter a ticket in PROTECT Help Desk here, and a member of our PROTECT Core Team will reach back out to you as soon as possible to assist.
Visit our virtual “Help Desk”
Members of our PROTECT Core team will be available via Teams for help. Join the Zoom meeting to have your questions answered.
Monday & Wednesday 11:00 – 12:00
Tuesday & Thursday from 2:00 – 3:00
Link to Teams Meeting: Click here to join the meeting
Outside these hours, submit a PROTECT Help Desk ticket for assistance.
Monday & Wednesday 11:00 – 12:00
Tuesday & Thursday from 2:00 – 3:00
Link to Teams Meeting: Click here to join the meeting
Outside these hours, submit a PROTECT Help Desk ticket for assistance.
*NOTE: The week of July 29th our Virtual Helpdesk Hours will only be offered on Monday and Wednesday (July 29th and July 31st).
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